You may return unopened packaged items purchased at BishopSullivan.org within 30 days of the original delivery. The returnable items include all items in the education video series. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs.  No returns will be accepted after 30 days. We will credit you in the same manner as your original payment within 7 days of receiving the returned item. 

Monetary donations to bishopsullivan.org, whether they be to Feed the Hungry, Lift a Burden, a catalog item amount donation or any other current or future item on the site are non-refundable unless a processing error has occurred.  If you feel that a credit card processing error has occurred, please contact us at the number below or contact your credit card provider. 

Ship authorized returns to the following address:

Bishop Sullivan Center
6435 Truman Rd
Kansas City, MO 64126

For questions regarding our return policy please contact us at info@bishopsullivan.org or
816-231-0984.